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Here’s what you need to know

We are open 9am to 4pm Monday to Friday and 9am to 12pm Saturday

You can either put an online request through in our hire shop with what you were hoping to hire and we will get back to you with a quote. Or feel free to email, call or come in store and we can organise a quote for you.

No, our hire prices are for weekend hire – i.e.. Pick up Friday/Saturday morning and return on Monday. If gear is required for a longer period it is charged at a higher extended hire fee.

Yes. All glassware, crockery, cutlery, and any other equipment that has had food or liquid on it must be returned rinsed clean. Chairs etc do not have to be cleaned unless they are extremely dirty. Albany Event Hire reserves the right to charge cleaning fees if items are unsuitably returned.

Breakages and missing items will be charged at replacement cost for that item. Most of our glassware lines are tempered glass which means they are more difficult to break than standard glassware.

To lock in your items and go ahead with your booking we require a NON-REFUNDABLE 30% deposit. This locks in your items for your date, after the deposit has been paid you can still add items to your booking, small changes quantities but cannot remove whole items from your booking, as they could have been hired out to other people and is considered loss of opportunity.

If you are hiring a marquee or wanting your items delivered to you, a delivery/pick up fee will be added to your order. This fee is dependant on the location of your event and is charged per truckload.  

The fee includes the time it takes 2-3 people to load and unload the truck/s which usually takes 1-2 hours. The time it takes to travel to your location, arrive and unload your items onsite another 1-2 hours. The time it takes to pick up, load and return everything back to our shop. It also includes our fuel and truck expenses.

Yes, most items are able to be collected and returned from our shop. If collecting and returning, please arrange a Ute/truck/trailer and blankets / tie downs to secure furniture and equipment. If not enclosed, please ensure you have tie downs and tarp to protect furniture and equipment. Pick up is Friday/Saturday morning and return on Monday.

Yes our marquee prices include the hire of the marquee as well as the installation and dismantle of your marquee.

Freestanding means there are no ropes or poles in or around the marquee. The marquee is clear span.

Our team can recommend the correct size marquee based on the type of event and what you need to fit under the roof. We need to know your approx. Guest numbers, If you are having a sit down or cocktail style event? if sit down are you having long tables or round tables? are you having a dancefloor, stage or bar INSIDE the marquee? All these factors will help us determine the best size marquee for your event.

You can also check out our marquee size chart on our Products – Marquee Page.

No, all items are delivered for the client/stylist to set up.

Frequently Asked Questions

Do you have a question? Please browse our FAQ below or if you have a different question, give us a call on 08 9842 1335 or email us.

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